The 1200 page book can be used as a self-study manual or in a classroom setting. Starting off with computer concepts and how software and hardware works gives the technician a great base to build on.

Andrews then covers the topics of system boards, memory, storage devices and troubleshooting the hardware side. This covers about 40% of the book. Andrews makes sure that the laser printer process and laptops get the needed coverage devoting chapters to each topic.

The networking sections are excellent and each area is covered with enough information to make sure that you can pass the exam. The software topics of Windows 9.X, NT and 2000 Professional are also given their due with excellent attention to detail.

With tables, figures, diagrams, review question, key terms, hands-on projects you have every objective covered and the best chance of getting a leg up on the rest of the IT community. The cd-rom included has a 120-day eval of Nuts and Bolts and a discount voucher is also included.

Again, Jean Andrews is leading the pack in making sure that future technicians are given every opportunity to climb the IT ladder. About the only thing left out is the software practice test, but overall this is an excellent place to start.


Great book...Great Price   October 11, 2008
Sergei Olschewski
Very good book, and it saved me close to $50 by not buying it from school.